Comcast resetting 200,000 passwords

Communications giant, Comcast is reseting the passwords of approximately 200,000 customers, since their login information managed to find its way into the hand of hackers who are selling the information online.

The stolen passwords are a part of a large amount of collected data, 590,000 accounts to be exact, on sale for over $1,000 on the dark web.   The other 390,000 accounts are old, and defunct.

“We’re taking this seriously and we’re working to get this fixed for those customers who may have been impacted,” said a Comcast spokesperson, “but the vast majority of information out there was invalid.”

Comcast is claiming that the leaked data did not come from them.  They are saying that customers must have lost the information via malware-ridden sites, or a phishing scheme.  Because they do not believe they are at fault, they will not be offering credit monitoring or identity theft protection.

It is unsurprising that Comcast is vehemently denying that they are at fault, considering their recent history.  In September of this year, the company agreed to pay a 33 million dollar fine after posting names, phone numbers and addresses of tens of thousands of customers who had paid for unlisted voice over Voice Over IP phone service online.

According to Attorney General Kamala Harris, Comcast will have to pay $25 million in penalties and scrutiny costs to the California Department of Justice and the California Public Utilities Commission.  The remaining $8 million will be given to the customers whose information was posted online.   They also have to refund all fees that the approximately 75,000 VOIP customers paid over a two-year period, which is estimated to be upwards of $1.50 a month.  On top of those payments, each victim will receive an extra $100.  

Another $432,000 will be going to almost 200 law enforcement officers, judges and other victims who filed a case around the data breach. In their case, the information that was online posed a security threat to the people whose information was posted.

For information on how you can prevent your organization from being breached, visit or call 714-515-4011.

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